Privacy Policy

This Privacy Policy describes how Ever Green Engineering Products ("Company", "We", "Our", "Us") collects, uses, stores, processes, and protects your information when you visit our website or interact with us. By using this website, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information

• Name
• Company Name
• Phone Number
• Email Address
• GST Number
• Billing & Shipping Address

1.2 Business & Transaction Information

• Order details
• Quotation requests
• Payment details
• Purchase history

1.3 Technical Information

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Respond to inquiries and quotation requests
• Process orders and payments
• Issue invoices and GST documents
• Provide technical support
• Improve website functionality
• Comply with legal, regulatory, and tax obligations

We do not sell or rent your personal data to third parties.

3. Data Processing Disclaimer

By submitting information through our website, email, or quotation forms, you expressly consent to the collection, processing, storage, and use of such information for legitimate business purposes.

All data processing is conducted in accordance with applicable Indian laws and for lawful commercial purposes only.

4. Payment Information

We do not store full bank details, debit/credit card information, or sensitive financial data on our servers.

Payments may be processed through authorized banking channels or approved payment gateways. Such third parties operate under their own privacy and security policies.

5. Data Sharing

We may share information with:

• Transport & courier partners
• Accountants & tax consultants
• Government authorities (if required by law)
• Business platforms such as Government e-Marketplace, IndiaMART, TradeIndia

We ensure reasonable safeguards are maintained while sharing necessary data.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information against:

• Unauthorized access
• Data misuse
• Alteration
• Disclosure

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain business and transaction data as required for:

• GST compliance
• Accounting records
• Legal obligations
• Warranty and service records

Data may be retained for the period required under applicable Indian laws.

8. Cookie Policy & Cookie Consent Disclaimer

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Store user preferences

By continuing to use our website, you consent to the use of cookies unless you disable them in your browser settings.

You may modify your browser settings to decline cookies; however, certain features of the website may not function properly.

9. Export Data Compliance

If we engage in export transactions or interact with international customers, your data may be transferred or accessed outside India for legitimate business purposes. Such transfers shall comply with applicable data protection regulations and contractual safeguards where required.

10. Confidentiality of Technical Drawings & Specifications

All technical drawings, specifications, product designs, samples, or proprietary information shared by customers shall be treated as confidential and used solely for the purpose of manufacturing, quotation, or technical evaluation.

We shall not disclose such technical information to third parties without prior written consent, except where required by law.

Customers are responsible for ensuring they have the legal authority to share such drawings or specifications.

11. Your Rights

You may:

• Request access to your data
• Request correction of inaccurate information
• Request deletion (subject to legal requirements)
• Withdraw consent for marketing communication

For such requests, contact: sales.egepknives@gmail.com

12. Children's Privacy

Our website is intended strictly for business purposes and is not directed toward individuals under 18 years of age.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.

14. Legal Compliance

We comply with applicable Indian laws including:

• Information Technology Act, 2000
• Applicable GST and taxation laws
• Other relevant commercial regulations

15. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes shall become effective immediately upon posting on the website.

16. Contact Details